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PSP status · Airwallex · Incident report

Airwallex: Third-party outage causing delays in processing some USD deposits

ResolvedMajor impact
Started
3 October 2026, 11:14 UTC
Resolved
6 October 2026, 02:22 UTC
Duration
2 d 15 h
Source
status.airwallex.com (official)

Affected components

  • Global Accounts
  • Product - Global Accounts

Official updates from Airwallex

  1. Identified ·

    From 2026-09-29 10:51 UTC, we have observed an issue affecting some USD deposits. The issue has been identified and is under investigation by our banking partner. The issue is external to Airwallex.
  2. Resolved ·

    From 10:51 UTC on 2026-09-29 to 21:00 UTC on 2026-10-05, we observed an issue external to Airwallex that affected some USD deposits. The issue is resolved and all affected systems are restored to full functionality.

Update texts are quoted as published by Airwallex on status.airwallex.com. HighRisk Media does not edit them or estimate how many businesses were affected.

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