Airwallex: Degraded performance in Payments via Mastercard

Affected components

• Payments
• Product - Payments

Official updates from Airwallex

1. Investigating · 15 August 2026, 04:36 UTC

   As of 04:00 UTC, we have observed an issue resulting in payments via Mastercard currently experiencing timeout. Our team is actively investigating and will update as soon as more information is available.

2. Identified · 15 August 2026, 05:14 UTC

   We have identified that the service disruption starting from 04:00 UTC 15 Aug 2026 affecting Mastercard Payments is due to an issue external to Airwallex. We will provide updates as more information becomes available.

3. Resolved · 15 August 2026, 05:43 UTC

   From 04:00 to 05:30 UTC on 15 Aug 2026, we observed an issue external to Airwallex impacting Mastercard Payments. The issue is resolved and all affected systems are restored to full functionality.

Update texts are quoted as published by Airwallex on status.airwallex.com. HighRisk Media does not edit them or estimate how many businesses were affected.