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PSP status · Paysafe · Incident report

Paysafe: Service Disruption - White Labels (Client Websites)

ResolvedMajor impact
Started
26 October 2026, 05:53 UTC
Resolved
26 October 2026, 08:04 UTC
Duration
2 h 11 min
Source
status.paysafe.com (official)

Affected components

  • Income Access - White Labels (Client Websites)
  • Income Access - Income Access - White Labels (Client Websites)

Official updates from Paysafe

  1. Investigating ·

    We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0327095
  2. Identified ·

    The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID: INC0327095
  3. Monitoring ·

    A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0327095
  4. Resolved ·

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0327095

Update texts are quoted as published by Paysafe on status.paysafe.com. HighRisk Media does not edit them or estimate how many businesses were affected.

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More: Paysafe live status and incident history · all PSP statuses · high-risk payments guide (cascading and backup providers)