PSP status · Local payment methods (LatAm, Asia, Africa)
Is EBANX down?
Operational— All Systems Operational
Source: status.ebanx.com (official status page) · checked 7 November 2026, 09:00 UTC · status since 7 November 2026, 08:00 UTC
Components
All 40 components operational.
- Payments APIOperational
- E-WalletOperational
- CashOperational
- PIXOperational
- Cards (credit/debit)Operational
- Cards (credit/debit)Operational
- Cards (credit/debit)Operational
- Cards (credit/debit)Operational
- SafetyPayOperational
- Cards (credit/debit)Operational
- E-WalletOperational
- Cards (credit/debit)Operational
- Bank TransferOperational
- Cards (credit/debit)Operational
- Cards (credit/debit)Operational
- Cards (credit/debit)Operational
- E-WalletOperational
- Cards (credit/debit)Operational
- Cards (credit/debit)Operational
- Cards (credit/debit)Operational
- E-WalletOperational
- Payout APIOperational
- EBANX API DocumentationOperational
- Cards (credit/debit)Operational
- Cards (credit/debit)Operational
- E-WalletOperational
- E-WalletOperational
- Cards (credit/debit)Operational
- E-WalletOperational
- CashOperational
Incident history (90 days)
- 6 November 2026, 22:21 UTC → resolved 6 November 2026, 22:37 UTC · critical impact
- 4 November 2026, 14:02 UTC → resolved 4 November 2026, 14:15 UTC · major impact
- 29 October 2026, 23:20 UTC → resolved 31 October 2026, 12:07 UTC · critical impact
- 27 October 2026, 08:54 UTC → resolved 27 October 2026, 12:13 UTC · major impact
- 23 October 2026, 14:40 UTC → resolved 23 October 2026, 14:40 UTC · critical impact
- 19 October 2026, 04:25 UTC → resolved 19 October 2026, 17:08 UTC · major impact
- 15 October 2026, 23:54 UTC → resolved 16 October 2026, 00:14 UTC · major impact
- 9 October 2026, 16:29 UTC → resolved 9 October 2026, 18:42 UTC · major impact
- 2 October 2026, 18:36 UTC → resolved 2 October 2026, 20:18 UTC · minor impact
- 29 September 2026, 20:11 UTC → resolved 29 September 2026, 22:20 UTC · major impact
- 22 September 2026, 11:45 UTC → resolved 22 September 2026, 15:47 UTC · major impact
- 4 September 2026, 23:59 UTC → resolved 5 September 2026, 02:46 UTC · minor impact
- 4 September 2026, 19:47 UTC → resolved 4 September 2026, 21:31 UTC · minor impact
- 28 August 2026, 23:39 UTC → resolved 29 August 2026, 00:54 UTC · major impact
- 28 August 2026, 17:18 UTC → resolved 28 August 2026, 18:13 UTC · minor impact
- 28 August 2026, 05:37 UTC → resolved 28 August 2026, 06:06 UTC · major impact
- 23 August 2026, 10:02 UTC → resolved 23 August 2026, 12:07 UTC · major impact
- 23 August 2026, 02:56 UTC → resolved 23 August 2026, 03:26 UTC · minor impact
- 18 August 2026, 20:06 UTC → resolved 18 August 2026, 20:13 UTC · minor impact
- 13 August 2026, 20:57 UTC → resolved 13 August 2026, 21:46 UTC · minor impact
- 11 August 2026, 00:35 UTC → resolved 11 August 2026, 01:26 UTC · major impact
FAQ
- Is EBANX down right now?
- EBANX’s official status page currently reports: All Systems Operational. HighRisk checked it 7 November 2026, 09:00 UTC.
- What should I do if EBANX payments fail?
- Check whether the issue is on the provider’s side (this page and the official status page), then switch traffic to a backup provider or method if you use cascading or smart routing. Tell players or customers about delays early, and log failed transactions so you can retry or reconcile them later.
- Why are EBANX payments declined when the status is operational?
- Status pages cover platform-wide incidents. Declines for one merchant are usually caused by risk rules, issuer blocks, scheme restrictions for the vertical, limits or KYC — contact your account manager.
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