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PSP status · EBANX · Incident report

EBANX: [Dominican Republic][Cards] Payment processing degradation

ResolvedMajor impact
Started
27 October 2026, 08:54 UTC
Resolved
27 October 2026, 12:13 UTC
Duration
3 h 19 min
Source
status.ebanx.com (official)

Affected components

  • Cards (credit/debit)
  • Dominican Republic - Cards (credit/debit)

Official updates from EBANX

  1. Investigating ·

    We are experiencing a communication issue with our partner in the Dominican Republic, affecting Card payments. As a result, transactions may be declined or fail to process. Our teams are actively working with the partner to resolve the issue and restore full service as soon as possible.
  2. Resolved ·

    This incident has been resolved.

Update texts are quoted as published by EBANX on status.ebanx.com. HighRisk Media does not edit them or estimate how many businesses were affected.

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