EBANX: Payment processing degradation

Affected components

• Cash
• Bolivia - Cash

Official updates from EBANX

1. Monitoring · 19 October 2026, 04:25 UTC

   Payment method(s): Cash. Country: Bolivia. Impact: Our partner in Bolivia is undergoing a maintenance, affecting Cash payments. During this period, payment creation and confirmation may fail or be declined. We expect normal operations to resume around 2026-10-19 10:00 UTC and will provide updates as necessary.

2. Monitoring · 19 October 2026, 11:39 UTC

   Our provider’s urgent maintenance in Bolivia is taking longer than initially estimated. Cash payments remain affected, and payment creation and confirmation may continue to fail or be declined. The previous estimate of 2026-10-19 10:00 UTC has passed, and we are in contact with the provider to obtain a new estimated time of recovery.

3. Resolved · 19 October 2026, 17:08 UTC

   This incident has been resolved.

Update texts are quoted as published by EBANX on status.ebanx.com. HighRisk Media does not edit them or estimate how many businesses were affected.