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PSP status · EBANX · Incident report

EBANX: [Brazil][PIX] Pix Automático payment failures

ResolvedCritical impact
Started
11 November 2026, 15:05 UTC
Resolved
11 November 2026, 15:22 UTC
Duration
17 min
Source
status.ebanx.com (official)

Affected components

  • PIX
  • Brazil - PIX

Official updates from EBANX

  1. Investigating ·

    Payment method(s): Pix Automático Country: Brazil Impact: We are observing failures for new Pix Automático charges, leading to payment failures for customers. The issue has been identified, and our teams are actively investigating to resolve it. We'll keep updates coming.
  2. Resolved ·

    Payment method(s): PIX Country: Brazil Impact: A fix has been applied, and services are now stable. We are closely monitoring the situation to ensure full stability.

Update texts are quoted as published by EBANX on status.ebanx.com. HighRisk Media does not edit them or estimate how many businesses were affected.

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