EBANX: [Colombia][E-Wallet] Payment processing degradation

Affected components

• E-Wallet
• Colombia - E-Wallet

Official updates from EBANX

1. Investigating · 9 October 2026, 16:29 UTC

   Payment method(s): E-Wallet Country: Colombia Impact: : We are currently experiencing issues processing E-Wallet payments due to communication problems with one of our external partners. Our team is working closely with the partner to resolve the issue and restore normal service as soon as possible.

2. Resolved · 9 October 2026, 18:42 UTC

   This incident has been resolved.

Update texts are quoted as published by EBANX on status.ebanx.com. HighRisk Media does not edit them or estimate how many businesses were affected.