PSP status · Crypto payments
Is MoonPay down?
Minor issues— Partially Degraded Service
Source: status.moonpay.com (official status page) · checked 7 November 2026, 09:01 UTC · status since 7 November 2026, 08:01 UTC
Open incidents
- MoonPay Consumer App - Sends — monitoring, critical impact · since 6 November 2026, 15:20 UTC
Components
- Animecoin (Arbitrum)Maintenance
- APIOperational
- Credit & Debit CardsOperational
- EUR Bank Transfers (SEPA)Operational
- ActivityOperational
- BitcoinOperational
- On-ramp WidgetOperational
- Apple PayOperational
- GBP Bank Transfers (Faster Payments)Operational
- Google PayOperational
- USD Bank Transfers (ACH)Operational
- Off-ramp WidgetOperational
- USD Coin (Arbitrum)Operational
- EUR Bank Transfers (SEPA)Operational
- MoonPay AppOperational
- Debit Cards / Pay to CardOperational
- BNBOperational
- GBP Bank Transfers (Faster Payments)Operational
- PayPalOperational
- Ethereum (Polygon)Operational
- GBP Open Banking PaymentsOperational
- AuthenticationOperational
- VenmoOperational
- USD Coin (Stellar)Operational
- DiscoveryOperational
- AlgorandOperational
- MoonPay BalanceOperational
- SEPA Open Banking PaymentsOperational
- PayPalOperational
- EarnOperational
Incident history (90 days)
- 6 November 2026, 15:20 UTC · monitoring · critical impact
- 4 November 2026, 16:02 UTC → resolved 4 November 2026, 18:07 UTC · minor impact
- 30 October 2026, 10:18 UTC → resolved 30 October 2026, 13:42 UTC · minor impact
- 28 October 2026, 19:50 UTC → resolved 28 October 2026, 20:10 UTC · minor impact
- 22 October 2026, 09:29 UTC → resolved 22 October 2026, 10:17 UTC · major impact
- 20 October 2026, 07:05 UTC → resolved 20 October 2026, 15:24 UTC · major impact
- 6 October 2026, 08:37 UTC → resolved 6 October 2026, 17:01 UTC · major impact
- 2 October 2026, 13:13 UTC → resolved 2 October 2026, 13:20 UTC · major impact
- 30 September 2026, 14:51 UTC → resolved 30 September 2026, 15:02 UTC · minor impact
- 24 September 2026, 12:29 UTC → resolved 25 September 2026, 08:43 UTC · minor impact
- 22 September 2026, 16:41 UTC → resolved 23 September 2026, 12:46 UTC
- 16 September 2026, 16:18 UTC → resolved 16 September 2026, 17:37 UTC · major impact
- 10 September 2026, 09:47 UTC → resolved 10 September 2026, 14:25 UTC · minor impact
- 2 September 2026, 10:19 UTC → resolved 2 September 2026, 10:40 UTC
- 13 August 2026, 08:41 UTC → resolved 13 August 2026, 08:50 UTC · major impact
FAQ
- Is MoonPay down right now?
- MoonPay’s official status page currently reports: Partially Degraded Service. HighRisk checked it 7 November 2026, 09:01 UTC.
- What should I do if MoonPay payments fail?
- Check whether the issue is on the provider’s side (this page and the official status page), then switch traffic to a backup provider or method if you use cascading or smart routing. Tell players or customers about delays early, and log failed transactions so you can retry or reconcile them later.
- Why are MoonPay payments declined when the status is operational?
- Status pages cover platform-wide incidents. Declines for one merchant are usually caused by risk rules, issuer blocks, scheme restrictions for the vertical, limits or KYC — contact your account manager.
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