MoonPay: Can't continue during buy flow

ResolvedMajor impact

Started: 2 October 2026, 13:13 UTC
Resolved: 2 October 2026, 13:20 UTC
Duration: 7 min
Source: status.moonpay.com (official)

Affected components

MoonPay App

Official updates from MoonPay

Investigating · 2 October 2026, 13:13 UTC
We're currently investigating why some users can't proceed on the buy flow. We'll provide an update soon.
Identified · 2 October 2026, 13:18 UTC
Deploying a fix
Resolved · 2 October 2026, 13:20 UTC
This incident has been resolved.

Update texts are quoted as published by MoonPay on status.moonpay.com. HighRisk Media does not edit them or estimate how many businesses were affected.

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More: MoonPay live status and incident history · all PSP statuses · high-risk payments guide (cascading and backup providers)