MoonPay: Onramp & Offramp delivery of crypto assets are delayed

ResolvedMajor impact

Started: 13 August 2026, 08:41 UTC
Resolved: 13 August 2026, 08:50 UTC
Duration: 8 min
Source: status.moonpay.com (official)

Affected components

MoonPay did not list affected components for this incident.

Official updates from MoonPay

Investigating · 13 August 2026, 08:41 UTC
We are investigating this issue and we will provide more updates in the next few hours.
Monitoring · 13 August 2026, 08:44 UTC
The incident has now been resolved, we are still monitoring.
Resolved · 13 August 2026, 08:50 UTC
This incident has now been resolved and all pending orders are now completed.

Update texts are quoted as published by MoonPay on status.moonpay.com. HighRisk Media does not edit them or estimate how many businesses were affected.

Get PSP outage alerts

Major outages of payment providers go to our Telegram channel the moment the provider confirms them.

Join the channel

More: MoonPay live status and incident history · all PSP statuses · high-risk payments guide (cascading and backup providers)