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PSP status · MoonPay · Incident report

MoonPay: MoonPay Consumer App - Sends

ResolvedCritical impact
Started
6 November 2026, 15:20 UTC
Resolved
7 November 2026, 12:22 UTC
Duration
21 h 3 min
Source
status.moonpay.com (official)

Affected components

  • On-ramp Widget
  • MoonPay App
  • Send
  • Features - Send

Official updates from MoonPay

  1. Investigating ·

    We are currently investigating an issue affecting Sends.. We are working to identify the cause and restore service as quickly as possible. Further updates will be posted as more information becomes available.
  2. Monitoring ·

    We've spotted that something has gone wrong. We're currently deploying a fix for the issue, and will provide an update soon.
  3. Monitoring ·

    We're currently deploying a fix for both iOS and Android. We will report back when the update is widely available.
  4. Monitoring ·

    We've spotted that something has gone wrong. We're currently fixing the issue, and will provide an update soon.
  5. Resolved ·

    This incident has been resolved.

Update texts are quoted as published by MoonPay on status.moonpay.com. HighRisk Media does not edit them or estimate how many businesses were affected.

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More: MoonPay live status and incident history · all PSP statuses · high-risk payments guide (cascading and backup providers)

MoonPay outage on 6 November 2026: MoonPay Consumer App - Sends — HighRisk Pulse