MoonPay: Moonpay balances disruption in the US

Affected components

• MoonPay Balance
• Payment Methods (Buy) - MoonPay Balance

Official updates from MoonPay

1. Identified · 6 October 2026, 08:37 UTC

   New customers are unable to sign up for Balances in the US due to a vendor issue since Sunday 16:16 UTC. We're working with them to resolve the issue and should have restored functionality within the day.

2. Resolved · 6 October 2026, 17:01 UTC

   Vendor issue resolved and Moonpay balances functionality for new users in the US should now be restored.

Update texts are quoted as published by MoonPay on status.moonpay.com. HighRisk Media does not edit them or estimate how many businesses were affected.