Is TrueLayer down right now?

TrueLayer’s official status page currently reports: All Systems Operational. HighRisk checked it 7 November 2026, 09:00 UTC.

What should I do if TrueLayer payments fail?

Check whether the issue is on the provider’s side (this page and the official status page), then switch traffic to a backup provider or method if you use cascading or smart routing. Tell players or customers about delays early, and log failed transactions so you can retry or reconcile them later.

Why are TrueLayer payments declined when the status is operational?

Status pages cover platform-wide incidents. Declines for one merchant are usually caused by risk rules, issuer blocks, scheme restrictions for the vertical, limits or KYC — contact your account manager.

PSP status · Open banking and bank payments

Is TrueLayer down?

Operational— All Systems Operational

Source: status.truelayer.com (official status page) · checked 7 November 2026, 09:00 UTC · status since 7 November 2026, 08:01 UTC

Components

All 25 components operational.

From 🇪🇺🇩🇪 SXPYDEHHXXXOperational
From 🇪🇺🇩🇰 SXPYDKKKXXXOperational
From 🇪🇺🇪🇪 LHVBEE22XXXOperational
From 🇪🇺🇮🇪 TRYEIE22Operational
From 🇪🇺🇮🇪 TRYEIE23XXXOperational
From 🇪🇺🇫🇷 TRYEFRP2XXXOperational
From 🇪🇺🇫🇷 TRYEFRP2AAAOperational
From 🇪🇺🇫🇷 TRYEFRP3XXXOperational
From 🇪🇺🇫🇮 TRYEFIH2XXXOperational
From 🇪🇺🇫🇮 TRYEFIH3XXXOperational
From 🇪🇺🇵🇱 PPABPLPKXXXOperational
From 🇬🇧 TRYEGB22Operational
From 🇬🇧 TRYEGB22XXXOperational
To external accountsOperational
To 🇪🇺🇩🇪 SXPYDEHHXXXOperational
To 🇪🇺🇩🇰 SXPYDKKKXXXOperational
To 🇪🇺🇪🇪 LHVBEE22XXXOperational
To 🇪🇺🇮🇪 TRYEIE22Operational
To 🇪🇺🇮🇪 TRYEIE23XXXOperational
To 🇪🇺🇫🇷 TRYEFRP2XXXOperational
To 🇪🇺🇫🇷 TRYEFRP2AAAOperational
To 🇪🇺🇫🇷 TRYEFRP3XXXOperational
To 🇪🇺🇫🇮 TRYEFIH2XXXOperational
To 🇪🇺🇫🇮 TRYEFIH3XXXOperational
To 🇪🇺🇵🇱 PPABPLPKXXXOperational

Incident history (90 days)

PLN Payouts Degraded Performance
23 October 2026, 07:31 UTC → resolved 23 October 2026, 09:04 UTC · minor impact
EUR Payouts Delayed Settlement
21 October 2026, 21:39 UTC → resolved 21 October 2026, 21:08 UTC · minor impact
EUR Payments Delayed Settlement and Failures
20 October 2026, 08:29 UTC → resolved 20 October 2026, 09:20 UTC · minor impact
EUR Payments Delayed Settlement
18 October 2026, 19:47 UTC → resolved 18 October 2026, 19:24 UTC · minor impact
EUR Payments Delayed Settlement
16 October 2026, 11:44 UTC → resolved 16 October 2026, 11:22 UTC · minor impact
EUR Payments Delayed Settlement
16 October 2026, 09:49 UTC → resolved 16 October 2026, 09:19 UTC · minor impact
PLN Payment Degraded Performance
5 October 2026, 07:48 UTC → resolved 5 October 2026, 15:58 UTC · minor impact
GBP Payments Delayed Settlement
30 September 2026, 21:55 UTC → resolved 30 September 2026, 19:15 UTC · minor impact
GBP Payouts Delayed Settlement
25 September 2026, 11:42 UTC → resolved 25 September 2026, 12:50 UTC · minor impact
EUR Settlement Delays
22 September 2026, 11:56 UTC → resolved 22 September 2026, 15:50 UTC · minor impact
PLN Payments Degraded Performance
19 September 2026, 15:53 UTC → resolved 19 September 2026, 17:44 UTC · minor impact
Edge System Degraded Performance
17 September 2026, 17:44 UTC → resolved 17 September 2026, 18:45 UTC · minor impact
PLN Payments Settlement Delays
11 September 2026, 23:12 UTC → resolved 11 September 2026, 23:07 UTC
EUR Payouts Delayed Settlement
10 September 2026, 21:22 UTC → resolved 10 September 2026, 20:59 UTC · minor impact
EUR Payouts Delayed Settlement
8 September 2026, 21:17 UTC → resolved 8 September 2026, 22:00 UTC · minor impact
EUR Payments Delayed Settlement
3 September 2026, 20:25 UTC → resolved 4 September 2026, 07:14 UTC · minor impact
PLN Payments Delayed Settlement
31 August 2026, 00:33 UTC → resolved 31 August 2026, 00:53 UTC · minor impact
Service Disruption Causing Failed Requests
28 August 2026, 15:08 UTC → resolved 28 August 2026, 15:07 UTC · minor impact

FAQ

Is TrueLayer down right now?: TrueLayer’s official status page currently reports: All Systems Operational. HighRisk checked it 7 November 2026, 09:00 UTC.
What should I do if TrueLayer payments fail?: Check whether the issue is on the provider’s side (this page and the official status page), then switch traffic to a backup provider or method if you use cascading or smart routing. Tell players or customers about delays early, and log failed transactions so you can retry or reconcile them later.
Why are TrueLayer payments declined when the status is operational?: Status pages cover platform-wide incidents. Declines for one merchant are usually caused by risk rules, issuer blocks, scheme restrictions for the vertical, limits or KYC — contact your account manager.

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Also see: payment processing cost calculator · chargeback ratio calculator